Bespoke Support for People with Disability
ABOUT US
My Life Story is an exciting new organisation which provides bespoke, personalised support to people with disability.
My Life Story commit to values driven decision making at all levels and to offer a world of possibility to the people they serve.
My Life Story places a high value on their team of support workers and are committed to providing a supportive, nurturing work environment.
Committed to:
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Honouring the journey
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Respecting the story
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Bespoke support
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A world of possibility
WHAT WE DO
Boutique agency providing bespoke support for people with disability
SERVICE DESIGN
CHOOSING YOUR SUPPORT
POSITIVE BEHAVIOUR SUPPORT
‘Become a possibilitarian. ... raise your sights and see possibilities... always see them, for they’re always there.’
Norman Vincent Peale
Feedback and Complaints
At My Life Story we are keen to hear from you. All suggestions and feedback are welcome to contribute to the governance of the My Life Story: Bespoke Support For People With Disability.
Please feel free to contact us:
Phone: 0421 441 995
Address: 1/64 Wittenoom Street, East Perth WA 6004
Email: info@mylifestorywa.com.au
If you have a concern about your current NDIS supports or services, it is important that you talk about it.
Complaints are important—they can help providers understand what is important to people with disability and improve the quality of services they provide, so your complaint can help other people too.
If you feel comfortable, you are encouraged to raise your concern or complaint with My Life Story first, as this is often the best way to have your issue resolved quickly. My Life Story have a complaints management and resolution system in place.
If My Life Story is unable to resolve your concern or complaint, then you should seek further support.
You may seek support from family, a friend or an independent advocate in making a complaint.
A complaint can be made to the NDIS Commission by:
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Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
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National Relay Service and ask for 1800 035 544.
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Completing a how to make a complaint form (www.ndiscommission.gov.au)
CONTACT MY LIFE STORY
Get in touch with My Life Story: Bespoke Support for People with Disability to learn more about our work and how you can get involved.
1/64 Wittenoom Street, East Perth WA 6004